UAE government to regulate garages, give ratings
Government plans are in motion to regulate the UAE’s car service industry “to give motorists a fairer deal”, according to car-service provider Bosch.
The Ministry of Economy is setting up a “Garage Standards Committee” to oversee country-wide inspections to classify the UAE’s 18,000 garages, awarding them three, four or five-star ratings based on a new set of criteria.
Garages will have to provide details of tools and spare parts used as well as information on manpower training, hygiene, safety standards and level of customer service.
“It’s well known that some garages partly use counterfeit spare parts to improve their profitability at the expense of the car owner. The government move to drive standards up at car workshops is a very positive step in the fight against counterfeit spare parts and overall efforts to improve vehicle, road safety and to protect the car owner,” according to Andreas Bodemer from Bosch.
It remains to be seen what the outcome of this move is, and whether it will drive unscrupulous garages out of business.