Car servicing outside dealer will not void warranty in UAE soon
Here’s some good news for car owners in the UAE. The Supreme Committee for Consumer Protection at the Ministry of Economy has recommended that the warranty of vehicles shouldn’t be affected irrespective of where the vehicle is serviced. That means owners of new cars will soon be able to service their cars at any garage instead of getting ripped off by the dealer, without voiding the warranty.
According to Gulf News, “the recommendation is seen as an indication of an imminent ruling to ensure the protection of motorists’ rights in deciding where they would choose to service their vehicles.”
Earlier this year, the ministry had announced that all cars must be serviced at every 10,000 km instead of every 5,000 km as some dealers were enforcing in a bid to milk car owners. This new rule is set to go into effect by January, and some top Japanese brands have already announced that they will follow the new service schedule.
In a related move, the committee is considering a 4-star rating system to evaluate the service provided by car repair workshops, and these ratings will be made available to the public.
The ministry was also responsible for cancelling the additional fees charged by petrol stations when a credit card is used to pay for petrol.